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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

  1. How do I place an order ?
    Answer : To place an order, simply browse through our online catalog, select the items you want to buy, then follow the instructions of payment and delivery during the checkout process.
  2. What payment methods do you accept ?
    Answer : We accept payment by credit card, debit card and PayPal to ensure the payment experience safe and convenient for our clients.
  3. What is your return policy ?
    Answer : We offer a return policy of 30 days from the date of purchase. If you are not completely satisfied with your order, please contact us and we will be happy to help you organise a return or exchange.
  4. How can I contact you for any other issue ?
    Answer : You can contact us by filling out the contact form below or by sending us an e-mail to info@ousfootwear.com. Our team will be happy to answer all your questions in the shortest possible time.
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CONTACT US FOR ANY QUESTION